Return Policy

Thanks for shopping at NCMS Creation.

If you are not entirely satisfied with your purchase, we're here to help.

Return & Exchange

Under normal circumstances, we do not accept refund.

We only offer Return & Exchange item.

We only acceptable the items with manufacturer defects can be refundable

(Within 7 days after purchased)

Returns that do not meet our policy will not be accepted.


The Exchange Rule

1.you can exchange an item for only once - either exchange under your purchased item but different / on other items that lower or equal price to your exchanged item (differences will be transferred as your credit)

2.Shipping costs in both ways are borne by the customer.

3.Exchange item is subjected to stock availability. In the case of no stock on your requested item to be exchanged, you will be receiving the credit note in return!


Our Policy

1.Material and quality issues are not considered defects and is subjective.

2.Sale items are non-refundable or exchangeable.

3.Please make sure your items are returned new and unused.

Contact Us

If you have any questions concerning the NCMS Creation how to return your item ,  please contact NCMS Creation customer service by visiting the Contact Us section of our website.

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