Frequently Asked Question
Part A : Purchasing
1. How do I pay for my order?
We accept payment via Cash On Delivery, Bank Transfer, PayPal & eGHL.
For International order (except Malaysia), please contact us at [email protected],
PayPal is a worldwide online payments system that supports online money transfers and serves as an electronic alternative to traditional paper methods like checks and money orders.
eGHL is offering secure Internet payment solution, covering both cards & non-cards payments channels, across SEA, to online businesses throughout the region.
2. How do I make payment by using Debit / Credit Card?
Choose "PayPal" & "eGHL" as your payment method upon check out. We would direct you to "PayPal" or
eGHL website to proceed with your payment.
3. Do you accept Internet Bank transfer/ Cash Deposit?
Yes, we do accept internet bank transfer / Cash Deposit. An order confirmation email will be sent to you via our site once you place your order and please make your payment according to the banking details stated in the email within 24 hours.
Once you’ve made payment, please proceed with notifying us.
For customers using Internet banking, we require your account name as well as transaction reference number to complete verification.
For customers using ATM transfers, it is compulsory to attach a snapshot of the ATM receipt to complete verification. If you’re making a cash deposit payment and have to bank-in a round figure, we will return your change via cash in your parcel.
4. How long it takes to verify my payment?
Please kindly give us up to 24 hours to verify your payment, do take note that Sunday is not our working day.